M&D' Privacy Policy

This privacy policy sets out how M&D uses and protects any information that you give M&D when you use this website. M&D is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. M&D may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

• Name
• Contact information including email address and phone number
• Demographic information such as postal code, preferences and interests
• Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect, see the list of cookies we collect section.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal Record Keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ecominfo@mddistributors.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 7902 FM1960 Bypass West Humble TX 77338.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

 Notice & Scope of Our Privacy Practices

Our goal is to provide clear, prominent, and easily accessible information about our privacy practices. This policy applies to customer information obtained by M&D in connection with its operations, both in stores and online, in the United States.

Our Pledge of Accountability

M&D expects our associates and business partners to manage your personal information properly and maintain your trust. We have designated associates who are accountable for compliance with this privacy policy.

Information from Other Sources

We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies or other service providers if you obtain certain financial products.

Automated Information Collection

We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:

We may collect technical information such as your internet protocol address, your computer’s operating system and browser type, the address of a referring website, if any, and the path you take through our web pages.

We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.

We operate cameras in stores for security and operational purposes, such as to measure traffic patterns. Except for security purposes, we do not use these cameras to identify you personally.

How We Disclose Your Information

M&D does not sell or rent your personal information to third parties. We only disclose your personal information with your prior consent or under the following limited circumstances.

Service Providers

We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our product and service offerings and our websites. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or M&D maintain facilities. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.

Legal Requirements & Protection of Our Company & Others

We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of M&D, our customers, our associates, or any other person, or where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on M&D Distributor’s property. Data from in-store security cameras may also be provided to law enforcement upon written request. M&D may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.

Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of M&D or as part of a corporate reorganization or stock sale or other change in corporate control.

Marketing Preferences

We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, new product announcements, and for seeking customer feedback. We use the following standards for marketing communications:

If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests.

Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.

 Online Operations & Advertising

You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our websites without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features.

Data Downloading & Deletion:

To download your data, log in to your account with the email used to set it up. Within the "Account" actions box, click the "Download your personal data" link. This will allow you to download your account information to view what data is stored in our databases.

To delete your data, log in to your account with the email used to set it up. Within the "Account" actions box, click the "Delete Account" link. This will allow you to delete your information.

California Privacy Notice

If you are a California resident, this section describes how we collect, use, disclose, and retain personal information and explains your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA").

1. Personal Information We Collect

During the preceding twelve (12) months, we have collected the following categories of personal information from customers and website visitors:

Identifiers

Examples:

• Name • Billing address • Shipping address • Email address • Telephone number • Customer account information • Internet Protocol (IP) address

Commercial Information

Examples:

• Products purchased • Order history • Transaction records • Shipping information • Customer service communications relating to orders or services

Internet or Electronic Network Activity Information

Examples:

• Website usage information • Browser information • Device information • Cookie-related information • Website analytics information

Payment Information

To process transactions, payment card information may be collected and processed by our payment processing providers. We do not store complete payment card numbers except as necessary to process transactions or as otherwise permitted by law.

We do not collect, as part of our ordinary customer transactions, the following categories of personal information:

• Social Security numbers • Driver's license numbers • Passport numbers • Biometric information • Medical information • Health insurance information • Education records • Employment history • Protected-classification information • Sensitive personal information as defined by the CPRA, except to the extent that limited information may be incidentally provided by a customer.

1. Sources of Personal Information

We collect personal information from the following sources:

• Directly from customers when placing orders, creating accounts, contacting customer service, or otherwise communicating with us; • Through our website and online services; • Through cookies and similar technologies used on our website; and • From service providers involved in payment processing, shipping, fraud prevention, and website operations.

1. Business Purposes for Collecting and Using Personal Information

We collect and use personal information for the following purposes:

• Processing and fulfilling orders; • Shipping products and providing delivery-related services; • Processing payments and refunds; • Creating and maintaining customer accounts; • Providing customer service and responding to inquiries; • Communicating regarding orders, shipments, returns, recalls, warranties, and other transactional matters; • Sending marketing communications where permitted by applicable law and consistent with customer preferences; • Maintaining and improving our website, products, and services; • Detecting, preventing, and investigating fraud, security incidents, and other unlawful activity; and • Complying with legal and regulatory obligations.

1. Disclosure of Personal Information

During the preceding twelve (12) months, we have disclosed personal information for business purposes to the following categories of recipients:

• Payment processors;

• Shipping and logistics providers;

• Website hosting providers;

• Analytics and technology service providers;

• Customer support service providers;

• Professional advisors, including accountants, auditors, insurers, and attorneys; and

• Government authorities or law enforcement agencies when required by law.

We require service providers receiving personal information to use it only for authorized business purposes and to protect it appropriately.

1. Sale or Sharing of Personal Information

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising as those terms are defined under California law.

During the preceding twelve (12) months, we have not sold personal information and we have not shared personal information for cross-context behavioral advertising.

1. Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that would require us to provide a "Limit the Use of My Sensitive Personal Information" right under the CPRA.

1. Retention of Personal Information

We retain personal information only as long as reasonably necessary to:

• Provide requested products and services;

• Maintain customer accounts;

• Complete transactions;

• Comply with legal, tax, accounting, warranty, and record-retention obligations;

• Resolve disputes; and

• Enforce our agreements.

Retention periods vary depending upon the nature of the information and the purpose for which it was collected.

1. California Privacy Rights

California residents may have the following rights, subject to applicable exceptions:

• Right to Know. Request information regarding the categories and specific pieces of personal information we have collected about you.

• Right to Access. Obtain a copy of personal information we maintain about you.

• Right to Correct. Request correction of inaccurate personal information.

• Right to Delete. Request deletion of personal information we maintain, subject to legal exceptions.

• Right to Non-Discrimination. Exercise privacy rights without unlawful discrimination.

Because we do not sell personal information and do not share personal information for cross-context behavioral advertising, we do not offer a "Do Not Sell or Share My Personal Information" mechanism.

1. How to Exercise Your Rights

California residents may submit requests by:

Telephone: 1-800-658-9333

Email: thedieselstore@mddistributors.com

Subject Line: CALIFORNIA PRIVACY REQUEST

We may take reasonable steps to verify the identity of the requestor before responding to a request.

1. Authorized Agents

An authorized agent may submit a request on behalf of a California resident if the agent provides appropriate documentation establishing authorization as required by applicable law.

Other Privacy Notices

We do not sell personal information and do not use personal information for cross-context behavioral advertising or targeted advertising. Residents of states that provide privacy rights may nevertheless contact us using the methods identified above to exercise any rights available under applicable law.

Mobile Information and SMS Privacy

Mobile phone numbers, SMS consent, and related mobile information are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Your data will not be transferred to external organizations. Any limited internal use of mobile information is restricted strictly to controlled systems and service providers that support operational needs necessary to provide the SMS service.

Protection of Your Information

We maintain policies and procedures designed to prevent unauthorized sharing or disclosure of user data.

Access to mobile information is limited to authorized personnel with a legitimate operational need.

Service providers supporting the SMS service are subject to contractual restrictions and may use the information only as necessary to perform operational services.

We apply reasonable security measures and access controls to protect mobile information from unauthorized access, use, or disclosure.

SMS Opt-Out

You may stop receiving text messages at any time by replying STOP to any SMS message you receive from us. For help, reply HELP. Opting out applies to SMS messages and may not affect other communications you have requested or authorized separately.